“I begin to speak only when I’m certain what I’ll say isn’t better left unsaid.” – Plutarch
When I was a young NCO, first leading Airmen, I used to practice a framework of sorts. Whenever I heard bad news, I would internally ask myself, “Will this matter in 5 minutes? 5 hours? 5 days?”
Externally, I kept my composure while asking this question, then I would respond as I felt the situation dictated, or not if I felt that was the best response. It had it’s pros (a reputation as unflappable) and cons (one of my Airman observed once – quite angrily) that I was a “damn robot!”
In our social media driven, instant communication world, do you have a framework?